Shipping policy

SHIPPING POLICY

Thank you for shopping MANE Attraction EDU & Extensions. We’re committed to getting your order to you as safely and efficiently as possible.

ORDER PROCESSING

Orders are processed and fulfilled through our fulfillment partner. Processing times are separate from carrier transit times and may vary during launches, promotions, holidays, or periods of high order volume.

Once your order has shipped, you will receive tracking information using the email address provided at checkout.

SHIPPING + DELIVERY

Shipping rates and available delivery methods are calculated and displayed at checkout.

Delivery estimates provided at checkout or by the shipping carrier are estimates and are not guaranteed by MANE Attraction EDU & Extensions. Once an order has been transferred to the shipping carrier, delays caused by the carrier, weather, holidays, or other circumstances outside of our control may affect delivery.

PLEASE CHECK YOUR SHIPPING INFORMATION

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your information carefully before submitting your order.

If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered fulfillment or shipped.

Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.

LOST, STOLEN OR DELAYED PACKAGES

If tracking shows that your package is delayed, lost, or delivered but you cannot locate it, please contact the shipping carrier first using your tracking information.

You may also contact our team at hello@mainattractioneduandextensions.com and we will assist with any information available to us regarding your shipment.

MANE Attraction EDU & Extensions is not responsible for packages stolen after confirmed delivery.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or you receive an incorrect item, please contact us promptly at hello@mainattractioneduandextensions.com with your order number and clear photos of the item and packaging.

Please do not alter, install, color, wash, cut, or otherwise modify hair that you believe is incorrect or defective before contacting us.

QUESTIONS?

Please contact hello@mainattractioneduandextensions.com. Customer inquiries are typically answered within 48–72 business hours.